We understand that ordering online can be tricky at times. If you have any questions you should call us, we'll probably be able to get it right the first time. If you need to return or exchange something no problem. We don't charge restocking fees. Just send it back to us in like new condition and we'll exchange or refund the item.
• without showing signs of wear or damage in any way
• must not be a special order or a custom order
If an item is received damaged or is incorrectly shipped by us please contact Customer Support immediately. Items that are defective and shipped from us or items that you did not order but received from us will qualify for store credit or a cash refund.
Refunds are contingent upon inspection of item(s) once we receive it.Customer is responsible for all shipping costs if seller is not at fault.
Steves Curling Supplies LLC
4926 Pflaum Road
Madison, WI 53718
CS Phone # 608-222-1691